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Do I have to pedal the ebike?

By |2018-08-17T02:10:30+00:00August 17th, 2018|

No, you do not need to pedal! There is both a twist throttle and a pedal assist system.

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How do you control the motor?

By |2018-08-17T02:05:37+00:00August 17th, 2018|

Our electric bikes are equipped with both a throttle and torque sensors. You can use either system to control the speed of the [...]

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How do I register my bike?

By |2018-08-17T01:59:30+00:00August 17th, 2018|

You will need to send us an email with the name & email of the individual who placed the order, and the serial [...]

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Can the bikes go on airplanes?

By |2018-08-17T01:57:06+00:00August 17th, 2018|

Sadly, no! However, if you need to ship your ebike to another location, just send us an email. Since we do thousands of [...]

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Where is the serial number on the bikes?

By |2018-08-17T01:59:58+00:00August 17th, 2018|

Next to the crank, on seat post tube there's a gray sticker with a barcode on it. That's your Ariel Rider Electric Bike's [...]

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How do you turn the ebikes On/Off?

By |2018-08-17T01:53:54+00:00August 17th, 2018|

On M-Class, you'll just need to press power button for 2 seconds. On C-Class, depending on the manufacturing year of your electric bike, [...]

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What is pedal assist?

By |2018-08-17T01:51:14+00:00August 17th, 2018|

Pedal assist is a system which will allow you to ride your electric bike like a traditional bicycle, which still assisting you with [...]

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How much power do the bikes have?

By |2018-08-17T01:46:06+00:00August 17th, 2018|

In August 2018, we're adding 750W options for N-Class and W-Class. All of our other models are 500W which is the legal limit [...]

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