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What if my shipment is damaged?

Our electric bikes and accessories are packed very carefully to minimize the shipping damages.
However, accidents do happen.
All shipments are insured up to $100 per package by default.
However, for a more comprehensive insurance, we provide a shipping insurance option at the check out to our clients.
For $49 you can purchase an insurance your shipment, which will enable us to send you a brand new version of your order and/or supply necessary broken parts without any additional fees.

By |2018-08-17T00:50:20+00:00August 17th, 2018|Comments Off on What if my shipment is damaged?